Questions & Answers
FAQ
Are your products really vegan and cruelty-free?
Absolutely. Every Levoire product is 100% vegan and cruelty-free. We never test on animals, and none of our ingredients are derived from animal sources. We’re proud to be certified by leading cruelty-free organizations.
What makes your formulas different from other skincare brands?
We combine cutting-edge skincare science with clean, botanical ingredients. Our formulas are free from sulfates, parabens, synthetic fragrances, and other harsh chemicals — without compromising on efficacy. Every product is dermatologically tested and designed to deliver visible results.
Is Levoire suitable for sensitive skin?
Yes! Our formulas are designed to be gentle yet effective. We avoid common irritants and use soothing botanical extracts. However, we always recommend doing a patch test before introducing any new product to your routine, especially if you have very sensitive or reactive skin.
How should I build my skincare routine?
We recommend starting with a cleanser, followed by a serum targeted to your specific concerns, and finishing with a moisturizer. For best results, use products consistently morning and evening. Our Routine Builder on the homepage can help you find the perfect combination for your needs.
Do you offer international shipping?
Currently, we ship within the United States. We’re working on expanding our shipping to international destinations — stay tuned! Sign up for our newsletter to be the first to know when we launch in your region.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, you can return unopened products for a full refund. Please see our Shipping & Returns page for full details.
How long until I see results?
Skincare is personal, and results vary by individual. Many customers notice improved hydration and radiance within the first week. For concerns like fine lines or dark spots, we recommend consistent use for 4-8 weeks to see optimal results.
Are your products safe during pregnancy?
While our products use gentle, clean ingredients, we always recommend consulting with your healthcare provider before introducing new skincare products during pregnancy or while breastfeeding.
Targeted Solutions
Still Have Questions?
We’re here to help. Reach out to our team and we’ll get back to you within 24 hours.